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Difficult Conversations

Author : Bruce Patton
Publisher : Penguin UK
Release Date : 2021-01-28
ISBN 10 : 9780241992470
Pages : 352 pages
Rating : 4.2/5 (241 users)

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Download Difficult Conversations PDF by Bruce Patton Full Free and published by Penguin UK. This book was released on 2021-01-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th anniversary edition of the classic guide to handling life's toughest conversations What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three: - The "what happened" conversation (what do we believe was said and done) - The "feelings" conversation (the emotional impact on everyone involved) - The "identity" conversation (what does this mean for everyone's opinion of themselves) Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.

SUMMARY - Difficult Conversations: How To Discuss What Matters Most By Douglas Stone Bruce Patton And Sheila Heen

Author : Shortcut Edition
Publisher : Shortcut Edition
Release Date : 2021-06-22
ISBN 10 :
Pages : 31 pages
Rating : 4./5 ( users)

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Download SUMMARY - Difficult Conversations: How To Discuss What Matters Most By Douglas Stone Bruce Patton And Sheila Heen PDF by Shortcut Edition Full Free and published by Shortcut Edition. This book was released on 2021-06-22 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Our summary is short, simple and pragmatic. It allows you to have the essential ideas of a big book in less than 30 minutes. By reading this summary, you will learn how to manage difficult discussions in order to exchange in a constructive way. You will also learn : that difficult discussions that fail can belong to one of three types of discussions; that only a didactic discussion can bring a positive result to your exchange; that a constructive discussion develops with a win-win commitment; how to prepare for a difficult discussion; how to engage it so that it proceeds calmly and effectively. Even if you lead a particularly serene and peaceful life, you cannot always escape difficult discussions. Indeed, it is impossible to avoid them altogether. Whether it is with friends, family or colleagues, you will inevitably be confronted one day with a complicated conversation with someone. Luckily, it is possible to prepare for it and make it work as well as possible. To do this, you need to learn how to make your voice heard. Are you going to become a champion negotiator? *Buy now the summary of this book for the modest price of a cup of coffee!

Difficult Conversations

Author : Douglas Stone
Publisher : Gardners Books
Release Date : 2000
ISBN 10 : 014027782X
Pages : 250 pages
Rating : 4.2/5 (277 users)

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Download Difficult Conversations PDF by Douglas Stone Full Free and published by Gardners Books. This book was released on 2000 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

Difficult Conversations (summary)

Author : Douglas Stone
Publisher :
Release Date : 2007
ISBN 10 : OCLC:1336310980
Pages : 0 pages
Rating : 4.:/5 (13 users)

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Download Difficult Conversations (summary) PDF by Douglas Stone Full Free and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Connecting Pulpit and Pew

Author : Karla J. Bellinger
Publisher : Liturgical Press
Release Date : 2014-05-08
ISBN 10 : 9780814637944
Pages : 192 pages
Rating : 4.8/5 (814 users)

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Download Connecting Pulpit and Pew PDF by Karla J. Bellinger Full Free and published by Liturgical Press. This book was released on 2014-05-08 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you preach from a pulpit or sit in a pew, you hope (and pray) for a homily that connects the Good News with life. But what does it mean to connect? In a world that buzzes with the synapses of technological “connection,” can the human touch of preaching make a difference anymore? Connecting Pulpit and Pew is a fresh look at the conundrum of Catholic preaching, asking six key questions: Why does Sunday preaching matter and to whom? Why is Catholic preaching such an uphill climb? How can we connect the gospel message with our young people? What are the struggles of clergy-on-the-ground in preaching? What is going on in the listener’s head during the homily? And finally, what can each of us do to help “connection” in preaching become more common? New research speaks to those questions from the voices of youth, the experiences of lay leaders, and the words of priests and deacons. Karla Bellinger offers concrete ways to connect the pulpit and the pew so that preaching becomes an act of love within a community of caring. This practical book breaks open an important and necessary conversation.

The Complete Idiot's Guide to Difficult Conversations

Author : Gretchen Hirsch
Publisher : Dorling Kindersley Ltd
Release Date : 2007-09-04
ISBN 10 : 9780241882573
Pages : 393 pages
Rating : 4.2/5 (241 users)

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Download The Complete Idiot's Guide to Difficult Conversations PDF by Gretchen Hirsch Full Free and published by Dorling Kindersley Ltd. This book was released on 2007-09-04 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to tackle sensitive subjects. Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions. -The only book on the market covering difficult conversations in both the workplace and one's personal life -Can be read cover to cover or used as a quick reference guide -Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University

Essentials of Organizational Behavior

Author : Terri A. Scandura
Publisher : SAGE Publications
Release Date : 2015-07-02
ISBN 10 : 9781506310794
Pages : 801 pages
Rating : 4.5/5 (56 users)

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Download Essentials of Organizational Behavior PDF by Terri A. Scandura Full Free and published by SAGE Publications. This book was released on 2015-07-02 with total page 801 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essentials of Organizational Behavior: An Evidence-Based Approach equips students with the theory, research, and skills they need to be effective leaders and managers in today’s organizations. Author Terri A. Scandura utilizes a toolkit of real-life case studies, assessments, and exercises to teach students how organizational behavior can improve performance at every level in the workplace. With an emphasis on developing critical thinking skills and applying research to real scenarios, this book is a must-have resource for any student looking to enter the professional workforce.

Humanity at Work

Author : Pierre Battah
Publisher : LifeTree Media
Release Date : 2020-09-08
ISBN 10 : 9781928055754
Pages : pages
Rating : 4.9/5 (928 users)

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Download Humanity at Work PDF by Pierre Battah Full Free and published by LifeTree Media. This book was released on 2020-09-08 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: A field guide for leaders who want to engage and energize their workforce with a leadership strategy that puts the well-being of people first. Every leader has a duty to ensure their teams meet and exceed expectations and achieve strategic goals. But leaders who only focus on the bottom line risk alienating or burning out the people integral to the success of the organization. Engaged employees are more productive, have fewer sick days, and tend to stay in their jobs longer. They go the extra mile because they want to contribute to an organization that cares about them as human beings. Put simply, a leadership approach focused on both relationships and results is good for business. But what steps can leaders take to cultivate a workplace culture that is positive, engaged, and also productive? This is what CBC workplace columnist Pierre Battah tackles in Humanity at Work. In this conversational, humorous, and relatable book, Battah acts as a virtual mentor, drawing on his decades-long experience as advisor to large and small organizations. Through colorful and entertaining case studies ranging from fish-packing plants to financial institutions, Battah illustrates what it means to lead with humanity. In this book, readers will learn: why human connection is a crucial component of the employment relationship; how to delegate responsibility, set expectations, and give and receive feedback more effectively; and how cultivating self-awareness can create safe space in which to engage staff. Each chapter includes reflection points and helpful tools to help readers track their progress as they move toward creating a workplace with humanity at its heart. A portion of the proceeds will be donated to Plan International Canada, who strive for a just world that advances children's rights and equality for girls.

Business Chameleon

Author : László Károlyi
Publisher : iUniverse
Release Date : 2015-01-05
ISBN 10 : 9781491753422
Pages : 228 pages
Rating : 4.4/5 (491 users)

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Download Business Chameleon PDF by László Károlyi Full Free and published by iUniverse. This book was released on 2015-01-05 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: A successful business executive helps you propel your business forward by sharing the successes and mistakes that he’s learned over a thirty-year career. Divided into four sections that coincide with the changing seasons, the lessons allow you to excel when times are good and bad. The fifteenth and final story in each chapter is by a guest writer who provides a different point of view on an important business topic. There are lessons for autumn, when the world is changing; for winter, when new solutions should be sought out; for spring, when it’s difficult to implement new ideas; and for summer, when it’s time to reap the rewards of hard work. Get tools and strategies you need to: • adjust to change so your business can thrive; • keep calm under pressure and manage crises; • combine tradition and innovation to achieve better results; • strike a healthy balance between work and private life. By being creative, you can keep business surging in the right direction. All it takes is the determination to learn, plan, and adapt to change by being a Business Chameleon.

The Principal's Guide to Managing School Personnel

Author : Richard D. Sorenson
Publisher : Corwin Press
Release Date : 2008-11-10
ISBN 10 : 9781452210728
Pages : 217 pages
Rating : 4.4/5 (452 users)

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Download The Principal's Guide to Managing School Personnel PDF by Richard D. Sorenson Full Free and published by Corwin Press. This book was released on 2008-11-10 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to building successful relationships with all school personnel! Ideal for practicing and aspiring principals, this in-depth resource presents policies, procedures, and techniques for managing faculty and support staff and creating effective work environments. The authors provide case studies, strategies, and reflective exercises in each chapter to help administrators evaluate their schools and practices. Based on ISLLC and ELCC standards for school leadership, this book covers: Shaping school culture to promote shared ownership of the school’s vision Recruiting, selecting, and retaining qualified personnel Effective communication and conflict resolution Handling challenging situations such as supervising marginal employees and addressing grievances

Negotiation

Author : Carrie J Menkel-Meadow
Publisher : Aspen Publishing
Release Date : 2020-09-14
ISBN 10 : 9781543801699
Pages : 624 pages
Rating : 4.5/5 (543 users)

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Download Negotiation PDF by Carrie J Menkel-Meadow Full Free and published by Aspen Publishing. This book was released on 2020-09-14 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: A distinguished team of leaders in the field of dispute resolution offers a thorough treatment of negotiation skills, ethics, and problem-solving techniques. Comprehensive and current, Negotiation: Processes for Problem Solving covers the theory, skills, ethical issues, and legal and policy analyses relevant to all key areas of negotiation practice. Carefully selected cases are supported by key readings, from critical articles and empirical studies to statutes and regulations. Negotiation: Processes for Problem Solving looks at the latest interdisciplinary approaches to negotiation, including new empirical studies examining on-line negotiation, social and cognitive psychology, gender, race, culture and negotiation, and multiple party negotiation. An introduction to facilitated negotiation (mediation and meeting facilitation) is also included. New research is distilled for use by law students and practicing lawyers. New and complex examples from international negotiation problems come from both private and public environments. The book also explores new forms of complex negotiation in international, multi-party and diverse settings and considers negotiators as problem-solving lawyers. The text is perfectly suited to free standing negotiation courses in American and foreign law schools. Problem boxes, set off in the book, make for easy classroom exercises and teaching. New to the Third Edition: Online and other media forms of negotiation New articles from both research and practice books Shorter excerpts for distilled treatment of issues Comprehensive treatment of negotiation preparation, including client interviewing and counseling Analysis of choice of negotiation approaches to match particular contexts Professors and students will benefit from: A thorough treatment of negotiation skills, ethics, and problem-solving techniques Theory and different frameworks for analyzing negotiation contexts Legal and policy analyses relevant to all key areas of negotiation practice Carefully selected cases and problem sets supported by key readings, from critical articles and empirical studies to statutes and regulations Latest interdisciplinary approaches to negotiation Negotiation research distilled for law students and practicing lawyers Deep discussion of negotiators as problem-solving lawyers Complex examples from international negotiation problems in both private and public environments new forms and facilitation of complex negotiation in international, multi-party, and diverse settings

Summary of Difficult Conversations – [Review Keypoints and Take-aways]

Author : PenZen Summaries
Publisher : by Mocktime Publication
Release Date : 2022-11-27
ISBN 10 :
Pages : 14 pages
Rating : 4./5 ( users)

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Download Summary of Difficult Conversations – [Review Keypoints and Take-aways] PDF by PenZen Summaries Full Free and published by by Mocktime Publication. This book was released on 2022-11-27 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: The summary of Difficult Conversations – How to Discuss What Matters Most presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of The book Difficult Conversations examines the factors that contribute to the difficulty of a conversation as well as the reasons we frequently try to avoid having them. It outlines how to correctly approach and navigate through difficult topics in order to build relationships that are positive and meaningful. Difficult Conversations summary includes the key points and important takeaways from the book Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected]

Talk Action

Author : Latha Vijaybaskar
Publisher : SAGE Publishing India
Release Date : 2022-05-24
ISBN 10 : 9789354795114
Pages : 165 pages
Rating : 4.3/5 (354 users)

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Download Talk Action PDF by Latha Vijaybaskar Full Free and published by SAGE Publishing India. This book was released on 2022-05-24 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you walked away from a meeting thinking—So what do you want me to do exactly? Have you been in a conflict and felt—But that’s not what I meant! Many feel a disconnect between talk and action. However, no action has ever happened outside a powerful conversation. Talk Action provides the conversational framework to create productive, meaningful engagement in teams. This book will help you burst the myths around all talk and no action, find your ‘talk comfort zone’ looking into the talk kaleidoscope, rewire your talk to end in action and use the five-part framework to resolve conflicts, influence career growth and build high-performing teams.

Conflict Management and the Apostle Paul

Author : Scot McKnight
Publisher : Wipf and Stock Publishers
Release Date : 2018-05-22
ISBN 10 : 9781532650666
Pages : 199 pages
Rating : 4.5/5 (532 users)

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Download Conflict Management and the Apostle Paul PDF by Scot McKnight Full Free and published by Wipf and Stock Publishers. This book was released on 2018-05-22 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Churches often find themselves in the middle of conflict. These conflicts can exist between people within the church, between the leaders and congregation, or even between churches themselves. Leaders often turn to Scripture for guidance in resolving these conflicts. However, the Bible does not outline or even discuss conflict management. In fact, various biblical figures—from ancient Israelite kings to New Testament apostles—all uniquely approach conflict. Does the Bible have a “theory of conflict management”? In Conflict Management and the Apostle Paul, the authors explore how Paul approached conflicts with his close associates like Barnabas and Peter, and with his mission churches like those in Galatia and Corinth. Conflict Management and the Apostle Paul distinctively sketches how various theories of conflict management used today shed light on Paul’s own approaches to conflict while also evaluating the conflicts themselves. The authors in this volume are pastors and church workers who themselves bring their own experiences with conflict into play as they seek wisdom from the New Testament.

Take Your Soul to Work

Author : Erica Brown
Publisher : Simon and Schuster
Release Date : 2015-12-01
ISBN 10 : 9781476743431
Pages : 336 pages
Rating : 4.4/5 (476 users)

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Download Take Your Soul to Work PDF by Erica Brown Full Free and published by Simon and Schuster. This book was released on 2015-12-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical, inspired, and bite-sized wisdom from renowned religious scholar Erica Brown, these daily meditations help add greater depth and purpose to your leadership. Few leaders have a plan when it comes to soul-building at work. As a result, they often find themselves spiritually or emotionally depleted, and they can lose the larger ideals that made them want to lead in the first place. Take Your Soul to Work is a daily meditational for business and nonprofit leaders looking for inspiration. Each entry focuses on a different quality, emotion, or aspiration (“on discipline,” “on compassion,” “on impermanence,” “on callousness,” “on productive narcissism”) by presenting a relevant quote, story, or question inspired by the traditions of all faiths as well as artists, poets, and business thinkers to help leaders reframe, rethink, and reset. Leaders rarely have time to reflect between the meeting, calls, and emails that eat away at the work day. With just one thought per day for the entire year, these 365 meditations will anchor, ground, and enrich corporate titans and nonprofit visionaries. Take Your Soul to Work provides spiritual nourishment and encourages leaders to steer their organizations with honesty, grace, and courage—and experience transcendence in the process.

Table Talk

Author : Janet A. Flammang
Publisher : University of Illinois Press
Release Date : 2016-06-15
ISBN 10 : 9780252098550
Pages : 296 pages
Rating : 4.2/5 (252 users)

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Download Table Talk PDF by Janet A. Flammang Full Free and published by University of Illinois Press. This book was released on 2016-06-15 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Etiquette books insist that we never discuss politics during a meal. In Table Talk , Janet A. Flammang offers a polite rebuttal, presenting vivid firsthand accounts of people's lives at the table to show how mealtimes can teach us the conversational give-and-take foundational to democracy. Delving into the ground rules about listening, sharing, and respect that we obey when we break bread, Flammang shows how conversations and table activities represent occasions for developing our civil selves. If there are cultural differences over practices--who should speak, what behavior is acceptable, what topics are off limits, how to resolve conflict--our exposure to the making, enforcement, and breaking of these rules offers a daily dose of political awareness and growth. Political table talk provides a forum to practice the conversational skills upon which civil society depends. It also ignites the feelings of respect, trust, and empathy that undergird the idea of a common good that is fundamental to the democratic process.

Wealth of Wisdom

Author : Tom McCullough
Publisher : John Wiley & Sons
Release Date : 2018-12-06
ISBN 10 : 9781119331520
Pages : 400 pages
Rating : 4.1/5 (119 users)

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Download Wealth of Wisdom PDF by Tom McCullough Full Free and published by John Wiley & Sons. This book was released on 2018-12-06 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: A critical resource for families managing significant wealth Wealth of Wisdom offers essential guidance and tools to help high-net-worth families successfully manage significant wealth. By compiling the 50 most common questions surrounding protection and growth, this book provides a compendium of knowledge from experts around the globe and across disciplines. Deep insight and thoughtful answers put an end to uncertainty, and help lay to rest the issues you have been wrestling with for years; by divulging central lessons and explaining practical actions you can take today, this book gives you the critical information you need to make more informed decisions about your financial legacy. Vital charts, graphics, questionnaires, worksheets and other tools help you get organised, develop a strategy and take real control of your family's wealth, while case studies show how other families have handled the very dilemmas you may be facing today. Managing significant wealth is a complex affair, and navigating the financial world at that level involves making decisions that can have major ramifications — these are not decisions to make lightly. This book equips you to take positive action, be proactive and make the tough decisions to protect and grow your family's wealth. Ensure your personal and financial success and legacy Access insight and data from leading experts Adopt the most useful tools and strategies for wealth management Learn how other families have successfully navigated common dilemmas When your family's wealth is at stake, knowledge is critical — and uncertainty can be dangerous. Drawn from interactions with hundreds ofwealthy individuals and families, Wealth of Wisdom provides a definitive resource of practical solutions from the world's best financial minds.